Contact us

Serviceteam contact details

Please contact our service team by email or telephone for support.
For security reasons, please note that we can only discuss questions relating to a boon. account with the owner of the account. To confirm your identity with our service team, please keep the following information at hand:

First name and surname
Mobile number
Answer to security question

You can reach us on:

Austria: +43 (0) 316 375001* kontakt@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
Belgium: +32 (0) 28085600* contact@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
France: +33 (0) 980 090 816* contact.fr@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
Germany: +49 (0) 30 300 110 200* kontakt@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
Ireland: +353 (0) 14854044* contact@boonpayment.com Service hours: Monday through Saturday from 07.00 a.m. until 19.00 p.m. (GMT)
Italy: +39 06 622 073 66* contatto@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
Spain: +34 (0) 91 1232470* contacto@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
Switzerland: +41 (0) 44 522 13 68* kontakt@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
The Netherlands: +31 (0) 858882005* contact@boonpayment.com Service hours: Monday through Saturday from 08.00 a.m. until 20.00 p.m. (CET)
UK: +44 (0) 203 695 7827* contact@boonpayment.com Service hours: Monday through Saturday from 07.00 a.m. until 19.00 p.m. (GMT)

* Your telephone operator will charge you for a local call from a landline phone.

Account/Card locking

To lock your account, please contact our emergency number:

France: +33 (0) 980 090 816*
Spain: +34 (0) 91 1232470*
Other countries: 00800 94 73 22 70

Contactform