For answers to the most common questions, see our FAQs.
If you have an urgent issue and you cannot find an answer on our FAQs page, please contact our service team by telephone. For security reasons, please note that we can only discuss questions relating to a boon. account with the owner of the account. To confirm your identity with our service team, please keep the following information at hand:
First name and surname
Answer to security question
You can reach us on:
+44 (0) 20 36 957 827*
Monday to Saturday from 7 a.m. to 7 p.m. (GMT)
* Your telephone provider may charge you for calls made to local telephone numbers.
To lock your account, please contact our free international emergency number:
00800 94 73 22 70