Unfortunately, Custom-ROMs (e.g. CyanogenMod) as well as rooted devices are not supported.
In case you can’t use boon. since the last update anymore, please contact our service team and send a screenshot including device information and TAC to: email@example.com.
The TAC Number equals the first 8 digits of your IMEI number. You can find this number in the device information menu or on the type plate of your phone. Alternatively, you can dial *#06# on your smartphone.
If you have further questions please contact our Service Team.
September 15, 2016